Privacy Policy
Effective Date: 27th Jan 2025
Last Updated: 11th Feb 2025
At Nextron Builders, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us online, via social media, or through our website.
1. Information We Collect
When you submit an inquiry through our Facebook, Instagram, website, or other forms, we may collect the following information:
- Personal Information: Full Name, Email Address, Phone Number
- Project Details: Type of project, budget range, estimated timeline
- Other Information: Any additional details you choose to provide about your construction needs
- Automatically Collected Information: Your IP address, browser type, operating system, and browsing behavior on our website.
- Cookies and Similar Tracking Technologies: To enhance your browsing experience (see Section 6 for details).
Providing this information is voluntary, and you may opt out of sharing certain details. However, doing so may limit our ability to assist you effectively.
2. How We Use Your Information
We use your information to:
- Respond to your inquiry and provide relevant services
- Contact you via phone or email regarding your project
- Improve our services and understand client preferences
- Send updates, promotions, or industry insights (you may opt out at any time)
We do not sell, rent, or trade your personal data. However, we may disclose your information in the following scenarios:
- To Service Providers: We may share your information with trusted service providers (e.g., IT, hosting, or marketing providers) to assist in delivering our services.
- As Required by Law: We may disclose your information to comply with legal obligations, such as court orders or regulatory requirements.
- With Your Consent: If required, we will seek your explicit consent before sharing your information in other circumstances.
3. How We Store & Protect Your Data
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. Your data is:
- Stored securely within our internal CRM and email systems
- Accessed only by authorized personnel for legitimate business purposes
- Retained only as long as necessary for project discussions and legal compliance
While we implement reasonable security measures to protect your data, no data transmission over the internet is entirely secure. By using our services, you acknowledge and accept that some level of risk is inherent in transmitting information online. We encourage you to take precautions when sharing sensitive information online.
4. Your Privacy Rights
Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your details
- Opt out of receiving marketing communications by using the unsubscribe link provided in emails or by contacting us directly
- Request the deletion of your data where legally permissible, except where retention is required by law, regulatory obligations, or for legitimate business purposes such as record-keeping or dispute resolution.
To exercise these rights, please contact us at:
📧 admin@nextronbuilders.com.au
📞 0470638122
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies may be stored for a period of time as determined by our system settings or third-party tracking tools, such as Google Analytics. These tools help us understand website usage patterns and improve our services. You can manage your cookie preferences via your browser settings.
- Enhance website functionality and user experience.
- Track and analyze website usage through analytics tools (e.g., Google Analytics).
You can manage your cookie preferences via your browser settings. Note that disabling cookies may affect website functionality.
6. Complaints and Disputes
If you believe we have breached your privacy rights, please contact us immediately. We will address your concerns and resolve disputes promptly. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if unsatisfied with our response.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. Any updates will be posted on this page with the revised “Last Updated” date, and where necessary, we will notify users via email or a notice on our website. Any updates will be posted on this page with the revised “Last Updated” date.
For further information or concerns about your privacy, contact us at:
📧 admin@nextronbuilders.com.au
📞 0470638122
Nextron Builders
📍 Sunshine Coast, Australia
🏡 Custom Homes | 🏢 Office & Shop Fit-Outs
